[{"data":1,"prerenderedAt":322},["ShallowReactive",2],{"legal:\u002Flegal\u002Fproduct-terms":3},{"id":4,"title":5,"body":6,"description":12,"extension":310,"meta":311,"navigation":313,"path":314,"seo":315,"stem":320,"__hash__":321},"content\u002Flegal\u002Fproduct-terms.md","LightLeapAI® Product Terms",{"type":7,"value":8,"toc":294},"minimark",[9,13,18,21,24,27,30,33,36,39,42,46,51,54,57,60,63,66,69,73,76,79,123,126,176,179,182,185,188,191,195,198,201,204,208,211,214,217,221,224,227,231,234,237,240,244,247,256,259,262,266],[10,11,12],"p",{},"These Product Terms describe each LightLeapAI® module and the terms specific to it. They apply to the modules identified in the Customer's Order Form. Capitalized terms not defined here have the meanings given in the MSA. Prices appear in the Order Form, not here.",[14,15,17],"h2",{"id":16},"part-1-terms-for-all-modules","Part 1 — Terms for All Modules",[10,19,20],{},"1.1 Module Independence. Each module may be subscribed separately unless this document says otherwise. A module is available to the Customer only if the Order Form lists it.",[10,22,23],{},"1.2 Implementation. Standard implementation is included in the subscription for each module, except where this document or the Order Form provides that implementation is delivered under a statement of work. Work beyond standard implementation, such as custom integrations, data migration, or custom application development, is delivered under a statement of work governed by N2N's Professional Services Master Agreement.",[10,25,26],{},"1.3 AI Features. (a) Several modules use artificial intelligence, including large language models operated in N2N's cloud environment through the AI infrastructure providers listed on the Subprocessor List. (b) AI outputs are probabilistic and may be inaccurate; MSA Section 3.3 (human review) and Section 8.5 (disclaimer) apply to every AI feature. (c) Access to institutional data by AI features is governed by the Integrated Context Control Protocol (ICCP): AI features receive only the data that the requesting user's role and the Customer's policies permit. (d) MSA Section 6.3 and DSA Terms Section 4.3 govern model training.",[10,28,29],{},"1.4 Fair Use. Subscriptions are sized by Published FTE and, where applicable, by staff seats. If the Customer's use of a module materially and persistently exceeds what is reasonable for its Published FTE, seats, or included allotments, N2N will notify the Customer and the parties will discuss an appropriate adjustment in good faith. N2N will not suspend a module or charge for usage beyond included allotments without that discussion, except as Part 3 provides for metered usage.",[10,31,32],{},"1.5 Preview Features. N2N may offer features identified as \"preview\" or \"beta.\" They are optional, excluded from the SLA, may be changed or discontinued at any time, and are provided \"as is.\" The Customer may not process Shared Student Data in a preview feature unless N2N confirms in writing that the feature is covered by the DSA.",[10,34,35],{},"1.6 Third-Party Systems. (a) Integrations with the Customer's systems, such as its SIS, CRM, ERP, and LMS, depend on those systems' interfaces and on the Customer's own licenses and permissions for them. (b) The Customer is responsible for obtaining any third-party licenses its integrations require, such as API or integration licenses from its SIS vendor. (c) N2N is not responsible for failures caused by changes to third-party systems; when such a change occurs, N2N will make commercially reasonable efforts to restore the integration.",[10,37,38],{},"1.7 Customer-Built Content. (a) The Customer is responsible for applications, workflows, forms, content, and agent configurations it creates using the Services, including their accessibility and their compliance with law. (b) N2N's accessibility commitment (Public Sector Addendum Section 8.1) covers the interfaces N2N provides, not the content the Customer creates with them.",[10,40,41],{},"1.8 Module Changes. N2N may update modules over time. During a Subscription Term, N2N will not materially reduce the overall functionality of a subscribed module (MSA Section 8.2).",[14,43,45],{"id":44},"part-2-module-terms","Part 2 — Module Terms",[47,48,50],"h3",{"id":49},"_21-orion-fraud-intelligence","2.1 Orion — Fraud Intelligence",[10,52,53],{},"Description. Orion detects and helps prevent fraud in admissions applications, registrations, and financial aid, using behavioral and application analytics, identity verification, financial aid disbursement monitoring, anomaly detection, and audit-ready reporting. Orion produces fraud risk scores and indicators and, where authorized in the DSA Schedule, writes Holds to the Customer's SIS or CRM.",[10,55,56],{},"Pricing basis. Per Published FTE.",[10,58,59],{},"Identity verification. (a) When an applicant or student does not meet the Customer's configured risk threshold, Orion may initiate identity verification, which may include document authentication, facial matching against an identity document, and checks against authoritative record sources. (b) Verification is performed by N2N, by identity verification Subprocessors meeting DSA Terms Section 7.4, or both. (c) The Customer will give individuals any notices required by law, and obtain any consents required by law, for identity verification, including notices and consents required by state biometric privacy laws for facial matching.",[10,61,62],{},"Not a consumer report. (a) N2N is not a consumer reporting agency. (b) Orion outputs are fraud prevention and identity verification indicators, not consumer reports under the Fair Credit Reporting Act. (c) The Customer will not use Orion outputs as a factor in establishing an individual's eligibility for credit, insurance, employment, or any other purpose listed in 15 U.S.C. § 1681b.",[10,64,65],{},"Data sources. Where an authoritative record source imposes use restrictions on N2N, N2N will publish those restrictions here, and the Customer will comply with them as to results it receives.",[10,67,68],{},"Decisions. Orion does not make admissions, enrollment, or financial aid decisions. The Customer's staff make final determinations, consistent with MSA Section 3.3.",[47,70,72],{"id":71},"_22-meridian-enterprise-application-platform","2.2 Meridian — Enterprise Application Platform",[10,74,75],{},"Description. Meridian is a multi-tenant, AI-native platform on which the Customer builds, configures, and operates administrative and student-facing applications, such as admissions, course catalog and schedule, registration, financial aid and bursar functions, and a full student information system. Each Customer receives a dedicated tenant with an isolated, audited database. Staff configure data objects, roles, workflows, and applications using the Tenant Studio and the Omnify AI builder, and may deploy conversational and agent-based automation. Students and other end users access Meridian applications through self-service interfaces. Meridian connects to other systems through versioned external APIs, a per-tenant Model Context Protocol (MCP) server, and Helios.",[10,77,78],{},"Pricing basis. A Meridian subscription consists of (a) an Enterprise Platform Fee, tiered by Published FTE, which covers all students, other self-service end users, and read-only or viewer access; (b) staff seats in the edition the Customer selects; and (c) usage above included allotments (Part 3).",[80,81,82,95],"table",{},[83,84,85],"thead",{},[86,87,88,92],"tr",{},[89,90,91],"th",{},"Platform tier",[89,93,94],{},"Published FTE",[96,97,98,107,115],"tbody",{},[86,99,100,104],{},[101,102,103],"td",{},"Small",[101,105,106],{},"Up to 5,000",[86,108,109,112],{},[101,110,111],{},"Medium",[101,113,114],{},"5,001 to 20,000",[86,116,117,120],{},[101,118,119],{},"Large",[101,121,122],{},"More than 20,000",[10,124,125],{},"Tier fees are continuous at each boundary, so a Customer's Enterprise Platform Fee does not decrease when its Published FTE moves into a higher tier.",[80,127,128,141],{},[83,129,130],{},[86,131,132,135,138],{},[89,133,134],{},"Edition",[89,136,137],{},"Included",[89,139,140],{},"Omnify AI actions included",[96,142,143,154,165],{},[86,144,145,148,151],{},[101,146,147],{},"Photon (Starter)",[101,149,150],{},"Core personas; Tenant Studio; Omnify AI builder and conversational agent; dedicated audited database; standard infrastructure allotment; Standard Support",[101,152,153],{},"500 per seat per month",[86,155,156,159,162],{},[101,157,158],{},"Wave (Pro)",[101,160,161],{},"All Photon features, plus SSO; versioned external REST APIs; per-tenant MCP server; additional custom roles; larger infrastructure allotment; priority support",[101,163,164],{},"1,500 per seat per month",[86,166,167,170,173],{},[101,168,169],{},"Spectrum (Enterprise)",[101,171,172],{},"All Wave features, plus audit-log export; dedicated support and onboarding; Premium Support; committed annual amount with infrastructure floor; 1–3 year term",[101,174,175],{},"Pooled committed allotment per Order Form",[10,177,178],{},"The Enterprise Platform Fee includes a pooled allotment of sixty (60) Omnify AI actions per Published FTE per year for student and end-user interactions.",[10,180,181],{},"Implementation. Meridian implementation, configuration, data migration, integration, and training are delivered under a statement of work.",[10,183,184],{},"Customer-Configured Data. DSA Terms Section 5.4 applies to data the Customer configures Meridian to collect or store. Where the Customer designates its tenant as a system of record, DSA Terms Section 9.4 applies.",[10,186,187],{},"Agents and automation. (a) The Customer configures the triggers, permissions, and approval steps for agents and automated workflows it deploys. (b) The Customer is responsible for actions those agents take within the permissions it grants. (c) N2N recommends human approval steps for any action that changes a student's academic, financial, or enrollment record.",[10,189,190],{},"MCP server and APIs. (a) The Customer controls which applications and AI clients connect to its MCP server and APIs. (b) Data the Customer retrieves through those connections into its own tools, or into third-party tools it chooses, leaves N2N's control; that data is the Customer's responsibility and is not a Downstream Recipient transfer under the DSA.",[47,192,194],{"id":193},"_23-prism-document-intelligence","2.3 Prism — Document Intelligence",[10,196,197],{},"Description. Prism uses OCR, AI-based document analysis, and human-in-the-loop review to extract, classify, and verify information from documents. It is oriented toward academic transcripts, including processing for prior academic credit in applications and for transfer credit evaluation, and can also process other document types the Customer configures. Prism is a Meridian module and may be subscribed with Meridian or on its own.",[10,199,200],{},"Write-back. Where authorized in the DSA Schedule, Prism writes results to the Customer's SIS or CRM, with per-record approval by default.",[10,202,203],{},"Accuracy and decisions. (a) Prism may flag documents that appear altered or inauthentic, but does not guarantee that it will detect every fraudulent document. (b) The Customer is responsible for credit, admission, and transfer determinations made using Prism results.",[47,205,207],{"id":206},"_24-polaris-student-services-automation","2.4 Polaris — Student Services Automation",[10,209,210],{},"Description. Polaris provides a multi-channel inbox for email, chat, web form, and phone requests. Requests are classified by AI, routed by institutional rules, and tracked against service levels. Agents may draft and propose responses. Each request is closed by a human reviewer or by the student's confirmation that it is resolved. Polaris is a Meridian module and may be subscribed with Meridian or on its own.",[10,212,213],{},"Not an emergency service. (a) Polaris is not monitored for emergencies and is not a crisis service. (b) The Customer will configure Polaris to direct urgent safety, health, or crisis communications to appropriate institutional resources, and will publish emergency contact information to students through its own channels.",[10,215,216],{},"Health services. Use in a student health services context requires activation of the Business Associate Addendum under the DSA.",[47,218,220],{"id":219},"_25-omnia-executive-intelligence-hub","2.5 Omnia — Executive Intelligence Hub",[10,222,223],{},"Description. Omnia provides administrators, faculty, and staff with natural-language access to institutional data, analytics, and platform configuration across the Customer's subscribed modules, limited by role through ICCP.",[10,225,226],{},"Education records. Omnia conversation content that relates directly to a student and is maintained for the Customer may be an education record under FERPA. The Customer is responsible for classifying and managing that content.",[47,228,230],{"id":229},"_26-helios-integration-agent-platform","2.6 Helios — Integration & Agent Platform",[10,232,233],{},"Description. Helios provides configurable data connectors and agentic workflows between LightLeapAI® modules and the Customer's SIS, LMS, ERP, CRM, and third-party systems.",[10,235,236],{},"Scope. The systems connected, data sets, and integration mappings for each engagement are recorded in the Order Form or a statement of work, and in the DSA Schedule. Helios does not authorize the processing of any data set not recorded there.",[10,238,239],{},"Third-party dependencies. Part 1.6 applies.",[14,241,243],{"id":242},"part-3-metered-usage","Part 3 — Metered Usage",[10,245,246],{},"3.1 Omnify AI Actions. (a) One Omnify AI action is one completed AI request or one agent-run turn. (b) Included allotments are measured per subscription year, reset annually, and do not roll over. (c) Actions above included allotments are charged at the rate in the Order Form.",[10,248,249,250,255],{},"3.2 Managed Infrastructure. Metered API calls, MCP calls, storage, and email above an edition's included infrastructure allotment are charged at N2N's published overage rates at ",[251,252,254],"a",{"href":253},"\u002Flegal\u002Frates\u002F","lightleap.ai\u002Flegal\u002Frates\u002F",", less any discount in the Order Form.",[10,257,258],{},"3.3 Reporting and Controls. (a) N2N will make usage reporting available to the Customer throughout the subscription year. (b) The Customer may set usage budgets and alerts. (c) Hard cap. The Customer may set a hard cap on AI-action overage in the Order Form. When the cap is reached, Omnify AI actions stop until the Customer raises the cap in writing or the next subscription year begins, and N2N will not invoice AI-action overage above the cap. All other functionality, including access to applications, records, and Customer Data, continues unaffected. N2N will notify the Customer's administrative contact when usage reaches 80% and 100% of the cap.",[10,260,261],{},"3.4 Invoicing. Usage above allotments is invoiced annually in arrears (MSA Section 4.4).",[14,263,265],{"id":264},"revision-history","Revision history",[80,267,268,281],{},[83,269,270],{},[86,271,272,275,278],{},[89,273,274],{},"Version",[89,276,277],{},"Effective",[89,279,280],{},"Summary",[96,282,283],{},[86,284,285,288,291],{},[101,286,287],{},"2027.01",[101,289,290],{},"November 7, 2026",[101,292,293],{},"Initial posted version. Replaces MSA Exhibits A and B.",{"title":295,"searchDepth":296,"depth":296,"links":297},"",2,[298,299,308,309],{"id":16,"depth":296,"text":17},{"id":44,"depth":296,"text":45,"children":300},[301,303,304,305,306,307],{"id":49,"depth":302,"text":50},3,{"id":71,"depth":302,"text":72},{"id":193,"depth":302,"text":194},{"id":206,"depth":302,"text":207},{"id":219,"depth":302,"text":220},{"id":229,"depth":302,"text":230},{"id":242,"depth":296,"text":243},{"id":264,"depth":296,"text":265},"md",{"version":287,"effective":290,"canonicalUrl":312},"\u002Flegal\u002Fproduct-terms\u002F",true,"\u002Flegal\u002Fproduct-terms",{"title":316,"description":317,"image":318,"imageAlt":319,"canonical":312},"Product Terms | LightLeapAI®","Module descriptions and module-specific terms for Orion, Meridian, Prism, Polaris, Omnia, and Helios, plus metered-usage terms.","\u002Fimages\u002Fog\u002Fog-legal.jpg","LightLeapAI® Legal — Product Terms.","legal\u002Fproduct-terms","u8VzNATH86ZmnaZ-E2gQtHAgnxjHgpTXpS9nFpk0c6k",1794079363087]