Safe and Secure Fraud Elimination

LightLeapAI™ comes with proven leadership and commitment of executives and staff at N2N Services Inc.

Founded in 2010, N2N Services Inc. is committed to transforming higher education through the power of innovation, technology, and end-to-end transformation. Launched in 2016 – N2N’s Flagship product, Illuminate (https://www.illuminateapp.com/), is now used by over 450 educational institutions worldwide and processes about 3,000,000 transactions per day.

N2N has been a SOC2 Level 2 Organization since 2019, and we take the security of our customer data extremely seriously. While we innovate at the speed of light, we do so with a focus on customer data security and absolute attention to each student's FERPA privacy protections. You can see our full privacy policy here.

The launch of LightLeapAI in early 2024 was a culmination of N2N’s journey over the last 15 years to integrate student data, learning data, and administrative information system data into a seamless user interface without complex screens, unwieldy pages, and inflexible portals. Fraud detection is the first of many innovations that integrate our safe and secure integrations with an innovative approach to solving complex problems plaguing higher education.

Before you select your next partner for AI or Fraud Detection, please ask us (and them) some difficult questions:

  1. Are you Safe? How do you provide data security to our FERPA data?

  2. Are you Secure? What are you doing to protect our data from fraudsters?

  3. Are you Trustworthy? Do you have the needed collaborations with leading SIS providers in higher education?

Security and Privacy

At LightLeap by N2N Services Inc., our dedication to data security and privacy is paramount. We recognize the importance of these elements in the educational environment and are committed to upholding high data integrity and confidentiality standards.

Soc2 Level 2 Certification

  • Commitment to Security Excellence: We are proud to state that N2N Services Inc. has been  SOC2 Level 2 certified since 2020, underscoring our commitment to maintaining rigorous security standards. This certification reflects our dedication to implementing and adhering to strict security policies and procedures.

  • Continuous Security Assurance: Achieving SOC2 Level 2 certification means LightLeap and the N2N infrastructure undergoes regular, detailed audits that assess our compliance with the highest industry security standards. This ensures continuous improvement and adherence to security best practices.

Compliance and Standards

  • Regulatory Adherence: We adhere to national and regional data protection regulations, including FERPA, ensuring that LightLeap meets the legal requirements for data handling in education.

  • Regular Compliance Reviews: Our team continuously monitors changes in data protection laws to maintain alignment with the latest standards.

Secure User Authentication

  • Strong Authentication Processes: LightLeap features robust authentication mechanisms, including options for multi-factor authentication (MFA), to ensure authorized access.

  • Customizable Access Controls: Institutions can manage access controls, tailoring user access based on specific roles and needs.

Ongoing Monitoring and Response

  • Proactive Monitoring: Our systems are under constant surveillance for security threats, with tools in place for rapid anomaly detection and response.

  • Incident Response Plan: We have a comprehensive response plan for security breaches focused on risk mitigation and rapid resolution.

Robust Data Protection

  • Advanced Security Measures: LightLeap employs industry-standard security protocols to protect against unauthorized access, breaches, and cyber threats. Our infrastructure is regularly updated and audited for maximum security.

  • Encryption Standards: All data within LightLeap is encrypted using industry-standard methods, ensuring the security and privacy of sensitive information.

Privacy by Design

  • User Consent and Control: User consent and data control are central to LightLeap's design. We maintain transparency in data collection, usage, and sharing.

  • Minimal Data Collection: LightLeap collects only the necessary data to provide and enhance our services, respecting user privacy.

Data Ownership and Portability

  • Institutional Ownership: Client data within LightLeap remains the property of the respective educational institutions.

  • Easy Data Portability: We support straightforward data export and retrieval options for institutions.

Training and Awareness

  • Staff Training: Our team is regularly trained in security best practices.

  • User Education: We provide resources to educate users on secure LightLeap usage.

Your Trust, Our Responsibility

Trust is the cornerstone of our relationship with educational institutions. With N2N Services' SOC2 Level 2 certification and our unwavering commitment to security and privacy, we provide an advanced educational tool and ensure a secure and private platform for all users.